Privacy Policy

Privacy Policy

1. Commitment to Privacy

We understand the importance of your right to privacy, and Toyo Tires is committed to safeguarding your personal information. This Privacy Policy governs the use, collection, and disclosure of your personal information and complies with the National Privacy Principles under the Privacy Act (Cth) 1988.

2. Collecting Your Personal Information

Toyo Tires will only collect personal information relevant to the following purposes:

2.1

Providing products or services from Toyo Tires or its authorised dealers and partners.

2.2

Administration of Toyo Tires special offers, redemptions, and promotions.

2.3

Ongoing management of customer relations.

3.

We will collect information in a reasonable, unintrusive, and lawful manner. Where practical, we will collect personal information directly from the individual.

4.

Personal information is generally collected during your purchase of products or services, or through enquiries made in-store, by phone, email, or via the Toyo Tires website or authorised partners.

5. Use and Disclosure of Your Information

Personal information is primarily used to facilitate the sale and management of products and services, and for record-keeping. It may also be used to manage business activity, resolve legal or payment issues, or clarify incomplete or incorrect data.

6.

From time to time, we may send you product or service offers or special promotions (“Direct Marketing Communications”) if you have consented to receiving them. You may opt out at any time.

7.

Where it is impractical to seek your prior consent, we will not send Commercial Electronic Messages as defined under the Spam Act (Cth) 2003, unless:

7.1

You have not requested to stop receiving such communications;

7.2

Each message includes an option to opt-out of future communications;

7.3

Each written communication includes our business address, telephone number, and electronic contact details.

8.

We will not charge any fee for processing your opt-out request.

9.

We may disclose data to Toyo Tires dealers, suppliers, and authorised third parties solely for the purpose of fulfilling our services. These parties are prohibited from using your information for any other purpose.

10.

Toyo Tires may disclose your personal information under the following circumstances:

10.1

If unlawful activity is suspected and disclosure is necessary for investigation or reporting;

10.2

If required or authorised by law;

10.3

If reasonably necessary for enforcement activities, including:

• 10.4 Criminal investigations or prosecution;
• 10.5 Enforcement of laws regarding proceeds of crime;
• 10.6 Protection of public revenue;
• 10.7 Investigating or remedying seriously improper conduct;
• 10.8 Legal proceedings or enforcement of court or tribunal orders.

11. Information Quality

We will take reasonable steps to ensure that personal information we collect, use, or disclose is accurate, complete, and up to date.

12. Security

We will take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure. Information is securely held in paper or electronic formats, accessible only to employees and authorised partners. When no longer required, we will take reasonable steps to destroy or de-identify personal information.

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